Account Coordinator

Karst is looking for an Account Coordinator to join our growing merch agency. If you’re the type who thrives juggling a variety of projects, enjoys building strong relationships with clients and vendors, and can run quick math in your head before your coffee kicks in — keep reading.

You’ll be an essential part of the sales team, managing details, keeping projects moving, and making sure every client feels like they’re your only client.

This full-time position operates during regular office hours, remotely and/or from our office in Park Circle, North Charleston, SC.

Base Salary: $48,000 – $55,000 annually based on experience.

• Partner with clients to define project goals and bring ideas to life.
• Manage day-to-day client communication.
• Create estimates, presentations, and client-facing proposals.
• Coordinate with design, production, and vendor partners to ensure timelines are met.
• Monitor project progress and proactively adjust plans as needed.
• Collaborate with suppliers on product ideas, pricing, stock, and print techniques.
• Share regular updates with clients and internal teams to keep everyone aligned.
• Follow up after order delivery to ensure client satisfaction.
• Maintain accurate client data and order details.
• Attend occasional client events or industry trade shows.

• 2+ years of experience in the promotional products industry.
• Bachelor’s degree.
• Proven success in project management.
• Excellent written and verbal communication skills.
• Resourceful, proactive, and solutions-oriented personality.
• Comfortable managing multiple projects and shifting priorities.
• Strong math skills and attention to detail.
• Tech-savvy and quick to learn new tools (experience with Slack or Teams preferred).
• Creative thinker (bonus points if you have an eye on trends, especially in retail and merch).
• Organized and independent, but collaborative by nature.
• Genuinely invested in client success.

• Join a supportive, innovative, and people-first team. Work with a diverse range of clients and industries.
• Competitive compensation, growth opportunities, and a company culture that values creativity, integrity, and excellence.
• Summer Hours and Holiday Closure: Our office closes early on Fridays from Memorial Day to Labor Day and is closed between Christmas and New Years.
• Unlimited Paid Vacation: Enjoy the flexibility and freedom of unlimited paid vacation, starting after just 90 days of employment. Take the time you need to recharge, explore, or relax—as long as you maintain good standing.
  
• Monthly Phone Reimbursement: Stay connected with ease. We’ll cover a portion of your phone expenses every month to ensure you have the tools you need for seamless work communication.
  
• Work Location Flexibility: Work best solo? Prefer coming in to the office and being surrounded by merch and team members? The choice is yours!

Note: At this time, Karst does not offer healthcare benefits or a retirement plan. We will explore options in the future as the company grows.