Account Manager

Karst is looking for a dynamic, creative, and collaborative Account Manager to join our growing merch agency. You’ll lead branded merchandise projects from start to finish — building client relationships, managing details, and keeping projects running smoothly, on time, and on budget.

This full-time position operates during regular office hours, remotely and/or from our office in Park Circle, North Charleston, SC.

Base Salary: $55,000 – $70,000 annually based on experience.

• Lead client projects from initial concept through final delivery while exceeding client expectations.
• Manage and grow a portfolio of key client relationships with proactive communication.
• Collaborate with design, production, and vendor teams to ensure projects stay on track.
• Research and recommend product solutions aligned with trends and client needs.
• Translate client assignments into clear, actionable briefs for internal teams.
• Flawlessly manage project details and input data accurately into systems.
• Balance multiple projects and shifting priorities in a fast-paced environment.
• Troubleshoot challenges quickly, coordinating with internal teams and external partners.
• Lead client calls and meetings, providing insight and creative problem-solving.
• Contribute to product brainstorming and marketing ideation sessions.
• Own the client experience — from first contact through final delivery and follow-up.

• 3-5 years of experience in the promotional products industry.
• 3-5 years of account or project management experience.
• Experience managing individuals and/or teams is a plus.
• Bachelor’s or Associate’s degree in marketing, advertising, or a related field.
• Excellent verbal and written communication skills.
• Highly organized, detail-oriented, and able to prioritize competing deadlines.
• Strategic, creative, and resourceful problem solver.
• Positive attitude with a sense of humor.
• Tech-savvy and quick to adopt new tools (experience with Commonsku and Slack a plus).

• Join a supportive, innovative, and people-first team. Work with a diverse range of clients and industries.
• Competitive compensation, growth opportunities, and a company culture that values creativity, integrity, and excellence.
• Summer Hours and Holiday Closure: Our office closes early on Fridays from Memorial Day to Labor Day and is closed between Christmas and New Years.
• Unlimited Paid Vacation: Enjoy the flexibility and freedom of unlimited paid vacation, starting after just 90 days of employment. Take the time you need to recharge, explore, or relax—as long as you maintain good standing.
  
• Monthly Phone Reimbursement: Stay connected with ease. We’ll cover a portion of your phone expenses every month to ensure you have the tools you need for seamless work communication.
  
• Work Location Flexibility: Work best solo? Prefer coming in to the office and being surrounded by merch and team members? The choice is yours!

Note: At this time, Karst does not offer healthcare benefits or a retirement plan. We will explore options in the future as the company grows.