Karst Privacy Policy

Last updated: 2025

At Karst, we take your privacy seriously—but we also like to keep things simple and human. This policy explains what we collect, how we use it, and the choices you have. No confusing legal jargon.

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1. What We Collect

When you interact with us—through our website, forms, shops, or emails—we may collect:
• Contact info (name, email, phone number, company)
• Order details (shipping address, billing info, products ordered)
• Site data (IP address, browser type, how you use our site)
• Communication preferences (so we know how—not if—you like to hear from us)

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2. How We Use Your Info

We use your data to:
• Process and fulfill your orders
• Keep you updated about your projects, proofs, and invoices
• Share creative merch ideas, new product drops, and special offers
• Improve our services and website experience

We don’t sell your data—ever. That’s not our vibe.

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3. Messages & Consent

By submitting your info and checking the consent box, you agree that Karst may send:
• Transactional messages: order confirmations, approvals, shipping updates, etc.
• Marketing messages: promotions, product news, and creative inspiration.

Message frequency may vary. Message & data rates may apply. You can reply STOP at any time to unsubscribe or HELP for assistance.

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4. Your Privacy Rights

If you’re in California (hi!), you’ve got extra rights under CCPA/CPRA, including:
• Requesting a copy of the personal info we’ve collected
• Asking us to delete your info (unless we need it to complete your order or meet legal obligations)
• Opting out of marketing messages or data sharing

To exercise any of these rights, email us at privacy@karstpromo.com.

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5. Data Security

We use industry-standard security measures to keep your data safe, including encrypted connections and secure storage. But like most companies, we can’t promise 100% security—no one can.

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6. Third-Party Services

We work with trusted partners for payment processing, shipping, and analytics. They get just enough data to do their jobs—nothing more.

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7. Updates to This Policy

If we change how we handle your data, we’ll update this page and, if it’s significant, let you know directly.

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8. Contact Us

Got questions?
📧 hello@karstpromo.com
📍 2671 Spruill Ave., N. Charleston, SC 29485